Minimum wage went up. Why do new starters earn what our seniors do?
Why did the bonus pay out when margin was flat?
Did we just lose our best engineer over £4k?
New hires are costing more - is that normal?
Can we defend why Sarah earns more than Tom?
Are we paying this role the right amount?
Book a call to hear more about any of these →
Make pay decisions you can explain, defend and afford.
20 minutes. Real examples, not theory. Bring your hardest pay problem and leave with a clear next step - before you spend money.
Are managers quietly cutting side-deals?
Our supervisors earn pennies more than the team they run. Is that a structure?
What should our pay review budget be?
Can our managers explain pay without making it worse?
Would our pay decisions survive an equal pay audit?
Pay keeps coming up in our engagement survey. What do we do?
Are people leaving because of pay?
Will this counter-offer create a bigger problem?
Do our incentives actually improve sales and profit?
Are we ready for ethnicity pay gap reporting?
Should we match this counter-offer?
Are our pay gaps defensible?
Do our salary bands support growth?
Which pay and benefits numbers should we track?
Can we explain our gender pay gap?
How do we split the pay review budget fairly?
Can someone run our pay review from start to finish?
How do we improve pay and benefits without spending more?
Questions I get askedSee the answers →
Pick the one giving you a headache. Start with a working tool, then we can solve it together.
A costed, fair, defensible cycle - modelled and ready to land. The Pay-review pack shows you what to do and what to avoid. Want it done for you, or stuck on a detail? Book a free call.
Reward problems don't arrive with a warning siren. They show up as an unexpected resignation, an awkward grievance, a bonus that drained cash in a flat year, or a salary that's hard to explain. They're common, and every one of them can be fixed.
The bonus went out in full and margin didn't move. The scheme was still paying for last year's target, not this year's profit. Most schemes drift that way, and it's fixable before the next payout.
A regretted leaver costs you their salary again to replace. Nobody writes 'pay' on the exit form - they say 'new challenge'. Often, it was pay.
Pay is being agreed case by case, in corridors. Usually because managers have nothing clear to work from. It's rarely anyone's fault, but the next person who asks why will want a proper answer.
The spreadsheet works right up until someone asks why Sarah is a Grade 4 and Tom isn't. Most businesses get that question sooner or later, and it's a much easier meeting with the answer ready.
Resolve Reward gives you access to director-level capacity - as flexible support when priorities are moving, or as a fixed-price fix with a clear outcome.
Director-level reward leadership without a permanent hire. Interim cover, recurring fractional leadership, or extra senior hands for a major cycle, on a flexible weekly or monthly basis. I plug straight in, do the heavy lifting, and leave you with working tools your team can run.
Flexible commitment · scope agreed upfront
A defined reward problem, solved and handed over. Deliverables, timing and price in writing before work starts - no open-ended meter, no surprise bills.
Fixed fee · agreed before work starts

Most recently Director of Reward & People Information at Marston's PLC - managing pay, grading, benefits and systems for 10,000 people across the UK.
On average, UK service businesses spend 31% of revenue on staff - rising to 77% in home care. It's usually their biggest cost, and nationwide the bill is nearly £1 trillion a year. Your accountant makes sure payroll adds up. Who helps you check it makes sense? I plug in - no new hire, no extra work for you - and take things off your list. You get pay decisions you can explain, defend and afford. You take the credit, I do the legwork - from shop floor to boardroom.
Read the full story & track record →A free 20-minute call for you to name your problems. Bring your actual numbers, your spreadsheet, or your looming pay review. You'll get practical advice on the spot, and you leave with my proposed direction - tailored to you, whether you take it on yourself or would rather get it sorted.